Run Your Salon Like a Luxury Brand – Consistently, Efficiently, and Profitably
You’ve got a beautiful space and a talented team—now you need the right systems to run smoothly, day in and day out. At AMARA, we specialize in operations management and SOP (Standard Operating Procedure) planning for salons in the UAE, helping you deliver an exceptional experience every single time.
Whether you’re opening a new salon or fixing a struggling one, we design back-end workflows, client service protocols, and daily procedures that turn chaos into confidence.
Why Salon Operations Matter
Most salon failures in Dubai aren’t due to poor service—they’re caused by:
- Lack of structure and accountability
- Inconsistent client experience
- Staff confusion over duties
- Inventory losses and disorganization
- Weak hygiene and inspection readiness
Operations = the invisible engine of a successful salon. AMARA helps you build that engine—documented, efficient, and ready to scale.
What’s Included in Our Operations Management Service
Our service covers the full structure behind your salon’s day-to-day performance—custom-built for your services, team size, and target market.
Salon Workflow & Floor Planning
- Define optimized staff roles and responsibilities
- Design smooth client journeys from check-in to check-out
- Align floor plan with service flow (hair, nails, facial, waiting, wash, retail)
- Map peak-time flow and shift scheduling logic
“We make your physical space work smarter—for staff and clients.”
Complete SOP Manual Development
- Create a customized Salon SOP (Standard Operating Procedures) document, including:
- Daily opening & closing checklist
- Client service protocol (greetings, consultations, service order)
- Towel, tool, and hygiene routines
- Equipment handling and maintenance
- Complaint handling steps
- Shift reports and staff duties
We provide this in print and digital formats for staff onboarding.
Hygiene, Health & Safety Compliance
- Design procedures to align with UAE Municipality & Health Authority standards
- Guide your team on sterilization, waste disposal, and salon inspections
- Conduct mock inspections to ensure readiness
- Develop cleaning rosters and product usage logs
Inventory Management System
- Build simple systems to monitor product usage, reordering, and stock levels
- Define roles for who checks, tracks, and approves purchases
- Recommend inventory software or manual logs (based on team size)
- Help prevent product wastage and misuse
Client Experience Optimization
- Create scripts and behavior guidelines for:
- Phone and WhatsApp bookings
- In-salon greetings and service upselling
- Rebooking prompts at checkout
- Align tone and language with your brand image (luxury, casual, wellness, etc.)
Because every client interaction should feel intentional and premium.
Staff Performance & Team Culture
- Implement scorecards and feedback tools
- Define promotion, penalty, and reward systems
- Set up team meetings, review templates, and reporting procedures
- Ensure all team members understand what “good” looks like
Staff motivation and structure = loyalty + consistency.
Optional Add-Ons
- Mystery shopper evaluations post-launch
- Monthly operations audits
- Ongoing operational coaching packages
Let AMARA stay in your corner long after the opening day.
Why AMARA for Salon Operations?
- ✅ We’ve built operational systems for salons across Dubai, Abu Dhabi, Sharjah
- ✅ Real-world salon experience—not just theory
- ✅ We simplify systems for small teams and automate for large ones
- ✅ Clear manuals, clean documentation, and hands-on staff walkthroughs
💬 What Our Clients Say
“AMARA gave us structure where there was chaos. The SOP book is now our salon bible—we train every new joiner with it.”
— Sara H., Owner, Pearl Glow Ladies Salon
“Inventory was our weakness. Now we track usage weekly and never run out—or lose money.”
— Jasim R., Founder, Blade & Comb Gents Salon
Frequently Asked Questions
Q: What is an SOP, and why do I need one?
A: SOP = Standard Operating Procedures. It’s your manual for how everything is done in your salon. Without it, your staff works on guesswork, not standards.
Q: Do you offer this service for existing salons too?
A: Yes! Whether you’re launching or looking to improve, we build operations for both new and existing salons.
Q: Do you train the team after creating SOPs?
A: Yes. We conduct an on-site walkthrough, present the SOPs to your team, and ensure full understanding. We can also follow up with formal training.
Q: Do I need to use special software?
A: No, we tailor our systems to your comfort level. We can recommend basic tools or build simple Excel trackers/manual logs.
Ready to Structure & Scale Your Salon?
Let’s transform your operations—from guessing to winning.